Frequently Asked Questions

Shower Enclosure Product Maintenance & Care

Replacement Seals

My seal on my shower enclosure / bath screen needs replacing, do you supply replacement seals?

Yes, these can be bought online from our replacement bath and shower seals shop on sister company, Roman at Home. Alternatively you can contact Roman Customer Relations on 01325 328033 to purchase one.

Simple Maintenance

Our products are generally maintenance free; however it may be necessary to lubricate wheel assemblies and other moving parts from time to time. It is strongly recommended that a quality silicone spray is used.

Keep your product looking new with the care instructions

If your shower enclosure didn’t include pre-coated glass protection, or if the glass protection hasn’t been maintained, we recommend the use of the Roman Ultra Care Bathroom Cleaning and Restoration Kit which is designed to revitalise your shower enclosure or bath screen and protect it going forward.

Keep your product looking new with the care instructions

Regularly clean your product using a mild detergent diluted in water. After cleaning, polish it off using a soft cloth.

If you live in a hard water area, periodically clean your product using a 50/50 solution of white vinegar and water. This should be left on your product for around 5 minutes and then rinsed off using warm water. This should remove lime scale residue.

Following cleaning, apply Roman Ultra Care, to protect your product, for lasting optical clarity and for easy future cleaning.

A list of Don't's

Don’t use acidic based products which are unsuitable for cleaning enamel surfaces.
Don’t use abrasive cleaners or cleaners using bleach or solvents, these products will adversely affect the finish of the aluminium profiles.
Don’t use scouring pads, powder or any sharp instruments when cleaning the enclosure.

Glossary of Terms

Shower Enclosures

Shower enclosures is the proper name for the showering space, or cubicle in your bathroom where as a ‘shower’ is typically the device which water comes from, also known properly as a shower head, or shower valve.
Shower enclosures are also known as shower cubicles, shower cabins, shower rooms and shower doors.

Bath Screen

Bath screens are panels of glass that are typically used as an alternative to a shower curtain. Screens come in fixed, pivot, hinged and folding designs. They are also known as over bath screens, shower screens and bath glass panels.

Bi-Fold Door

Bi-Fold shower doors are doors that open in on themselves like a V or W shape. They are also known as folding shower doors, inward folding shower doors or split shower doors.

Corner Entry Door

Corner entry shower enclosures are square based enclosures with a door built into the corner. The enclosure features two doors, which open from the corner in a sliding fashion.

Hinged Showers

Hinged Shower Doors are outward opening shower doors that are hinged onto a side panel, inline panel, or wall profile. Hinged doors are also known as standard shower doors, outward opening shower doors.

Inclusive Showering

Inclusive showering is more commonly known as accessible showering. Accessible implies it is a shower designed to offer easy access. While inclusive showers are designed so that all abilities, disabilities, age groups and families can use the one design of shower.

Pivot Showers

Pivot shower door enclosures are different from a hinged door, as they are hinged off a pivot pin from the top and bottom profile, above and below the shower door. Although they both open outward, the pivot pin means the door takes up less space in the bathroom when open. These types of doors can also be referred to as rotating doors, swing doors and hinged doors.

Quadrant Showers

A quadrant shower door is a curved glass enclosure that typically sits in the corner of a shower room. Also known as a curved shower doors, round shower doors, corner enclosure and bow fronted enclosure.

Sliding Shower Doors

Sliding shower doors move from side to side, and therefore do not use up any bathroom or shower space to open. Typically these sliding shower doors are found on bigger enclosures or on corner entry enclosures.

Shower Side Panels

Shower panels are panels of framed, semi-frameless or frameless glass that allow you to arrange with your shower door to create a perfect shape shower enclosure to suit your needs. They will be added to your shower door to create a corner,or a three sided enclosure. Sometimes the panels are referred to as shower glass, shower sides. You can also get various size panels including smaller space fitting in-line panels to complement hinged door spaces for instances, through to much larger side panels for free-standing enclosures.

Walk In Showers

The different between the walk-in shower enclosure and other enclosures is they typically have no door for entry, hence the term ‘walk in’. They can also be known as door-less shower enclosures, door free enclosures, wetrooms and open shower enclosures.

Wetroom Panels

Wetroom panels are also known as shower glass panels, wetroom shower panels and are sometimes referred to as shower panels. Wetroom panels are either corner or linear and offer an enclosure-less style showering space, often with no shower tray required.

Shower Trays

Shower trays are the piece of flooring typically found at the base of the shower enclosure. They are also referred to a shower basins, shower floors and shower dishes.

Linear vs Corner Panels

A corner panel is a glass panel that is affixed to the wall at one edge creating a corner. A linear panel traditional runs parallel to the wall and is affixed to the wall by bracing bars.

Shower Valves and Shower Heads

Shower valves are the control panel section of the shower that allows water to stop and start and control temperature. Also known as shower controls.
A shower head is the name given to the piping, handset or drench shower heads used in most concealed and exposed shower kits. These come in a variety of fixed and movable designs.
A complete shower valve and shower head may be collectively referred to as a shower valve, shower head of shower.

Roman Shield & Wetrooms

Should I tank the whole shower room, or just the area where the shower is situated?

It is recommended to tank the whole floor with a turn up of 100mm on to the walls and all the way up the walls in the immediate shower area.

What size wetroom will a Roman Tanking Kit seal?

The Tanking Compound will seal an area of approximately 10 sq. metres and the 15 metre roll of Tanking Tape will seal 15 linear metres of joints/junctions. All items in the kit are also available individually.

Is Roman Tanking System useful for waterproofing under tiles in a non wet room situation?

Yes, Roman Tanking System is frequently specified for use under conventional shower trays, in bathrooms, kitchens and toilets. It is a particularly important system for apartments and Hotels, where leaks from wet areas can cause serious damage to rooms below.

What surfaces can Roman Tanking System be applied to?

Roman Tanking System can be applied over plywood, screeded concrete, plaster, plasterboard, tray formers, flush pointed brickwork and existing tiles (without primer but abraded).

What sort of tile adhesive should I use over Roman Tanking System?

Roman Tanking System has been tested with many different tile adhesives and has worked with all of them. We recommend the use of any good quality “waterproof” and “Flexible” tile adhesive and grout.

How long does the Roman Tanking Compound have to dry before I can start tiling?

We recommend a minimum of 24 hours between application of the last coat of Tanking Compound and the application of tiles. Roman Tanking Compound takes up to two weeks to reach its ultimate strength.

Is Roman Tanking System compatible with under floor heating systems?

Yes, Roman Tanking System can be used over any under floor heating systems that is covered with a screed (the Tanking sits on top of the screed) The electric heating mat type systems may also be applied directly over the compound and set in to the tile adhesive.

Should I use Tanking Tape over screw/nail heads?

Yes we recommend that you cover every screw head with Compound and a small patch of Tanking Tape prior to the main coating.

Which way up should I apply the tanking Tape?

It doesn’t really matter, but the smooth side normally goes on the bottom.

Trouble Shooting Advice

Your Bath Screen is Leaking

Common Solutions:

Prior to installation ensure the Bath is fully sealed along the tiled walls
Check the internal gap between the Bath and the Wall profile to ensure it has been sealed correctly.
If the Main Curved Rail is sealed on the inside along the Bath top, this will cause leakage - sealant must be removed.
Ensure the wall profile on the tiled wall is sealed – this needs to be done vertically on both the inside and the outside.
Ensure that the outside joint between the Curved Bath Screen and Bath top is fully sealed.
Is the Wall Profile fitted approximately 5mm from the inside edge of the Bath top?
Is the bottom seal slightly depressed onto the Bath top?
Ensure the deflector on the Bottom Seal is facing inward towards the Bath.
Is your bath screen compatible with your shower valve? If you have chosen a power shower, this should be used with a power shower approved bath screen.

Leaking General Shower Enclosure

Often a leaking shower enclosure is because of the way it has been sealed. Common Solutions

Prior to installation, check the tray is sealed correctly along the tiled walls.
That the inside gap between the Tray and Wall profiles has been sealed correctly.
The wall profiles on the tiled walls are sealed both vertically inside and outside.
The base of the enclosure is sealed on the outside only.
That a bead of sealant the width of the wall profile has been applied.
Check all the seals have been cut and positioned correctly.

Enclosure Alignment on the Tray or Floor

Solution: The enclosure should have been fitted onto a tiled wall, or similar sealed surface.
Check that the wall profiles are fitted 15mm in from the front of the tray.
Are the wall profiles are completely vertical?
The enclosure needs to be completely level and vertical. The bubble on the spirit level must be in the centre of the 2 lines.

Door not operating, opening or closing correctly

Solution: Make sure that the tray is completely level; this could have an effect on the positioning of the door when adjusted. You may not have enough adjustment in the wall profile if it is compensating for an out of level tray.
Check the channels that the door slides in has some lubrication gel in it (if not please apply some form of lubricating agent in the channels).
Ensure the wall profiles are completely vertical.
If the door does not hang vertically you have adjustment at the top of each Wheel Bearing Assembly. You can do this by turning the screws either: clockwise to lift the door, or anticlockwise to lower the door.